These Terms of Service constitute a binding agreement between you and AuraOne, Inc. By using the Services, you agree to these terms. If you do not agree, do not use the Services.
These Terms, together with any executed Order Forms, Statements of Work, the Privacy Policy, Data Processing Addendum, and Security Practices documentation, constitute the entire agreement.
If there is a conflict, executed Order Forms take precedence for the covered commercial relationship.
AuraOne provides enterprise AI software and workflow services, including AI Labs, Workforce, Cleo, Regression Bank, and Domain Labs.
We may update or modify the Services and will notify enterprise customers of material changes when appropriate.
You must provide accurate registration information. Organizations remain responsible for activity under their accounts.
You must maintain the security of your credentials and notify AuraOne promptly if you detect unauthorized access.
AuraOne owns the Services, software, and documentation. You retain ownership of your Customer Data.
AuraOne grants a limited, revocable license to use the Services during the applicable subscription term.
You grant AuraOne the rights needed to process your data to provide the Services.
AuraOne does not use your data to train general foundation models without express consent, and both parties agree to protect each other’s confidential information with reasonable care.
Fees are specified in the applicable Order Form. Subscriptions auto-renew unless cancelled under the governing agreement.
Late payments may incur interest and suspension of service. Taxes remain your responsibility unless stated otherwise.
AuraOne targets high availability but does not guarantee uninterrupted service unless a separate SLA says otherwise.
Planned maintenance is scheduled during off-peak hours with notice where feasible.
The Services are provided on an as-is basis.
AuraOne disclaims implied warranties including merchantability and fitness for a particular purpose, and does not warrant that AI outputs will be error-free.
AuraOne’s liability is limited to the fees paid in the previous 12 months or $1,000, whichever is greater.
AuraOne is not liable for consequential damages or lost profits except where the law does not allow that limitation.
AuraOne indemnifies you against intellectual property infringement claims relating to the Service, subject to the governing agreement terms.
You indemnify AuraOne against claims arising from your Customer Data or misuse of the Services.
You may terminate for convenience at the end of the applicable billing cycle if permitted by your commercial terms.
AuraOne may terminate for cause, including breach of these Terms. Upon termination, your license ends and use of the Services must stop.
Disputes are resolved through binding arbitration in San Francisco, California under JAMS rules.
Class-action procedures are waived to the extent permitted by law.
Questions about these terms can be directed to the legal contact below.
For interpretation, enterprise agreements, or notices under these Terms, contact our legal team.